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About the brand

What is Ciao Amore Studio?

Ciao Amore Studio is an independent creative studio

based in New York City, founded by Flavia, an Italian

multidisciplinary artist working between ceramics,

photography, and handmade objects. Every piece is

designed and made with love, curiosity, and a little

bit of Italian spirit.

Who makes the products?

Just me! I'm Flavia, the founder, designer, and maker

behind Ciao Amore Studio. Every creation is handmade by

me, from the first idea to the final details.

Where are your products made?

Everything is designed and handmade in New York City,

in small batches and with lots of attention to detail.

Are your products handmade?

Absolutely! Every piece is made by hand.

Small variations in shape, color, texture, and finish

are part of the handmade process and make each creation

unique.

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Products & materials

Are all your products one of a kind?

Yes! Because everything is handmade, no two pieces are

exactly alike. Some designs are part of recurring

collections, but each item has its own little

personality.

What materials do you use?

I work with different materials depending on the

product, including high fire ceramic, porcelain,

cotton, embroidery, and other carefully selected

materials.

Are your ceramic charms handmade?

Yes! Each charm is individually sculpted, fired, and

hand-painted. They are made in small batches, so slight

differences are completely normal.

Are your Star Bags washable?

Yes! Star Bags are made from 100% cotton fabric and are

washable. Please follow the care instructions provided

with your bag to keep it looking its best.

Can I customize a product?

In many cases, yes! Some of my creations can be

personalized or made to order. Get in touch before

placing your order, and we can discuss your idea.

Will my product look exactly like the pictures?

Not necessarily, and that's part of the charm! Handmade

products may have small differences in color, shape,

size, or finish. Product photos represent the general

design and appearance of each item.

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Orders & shipping

Where do you ship?

I ship from New York City to destinations across the

United States and (SOON, but not yet)internationally,

wherever shipping is available at checkout.

How long does shipping take?

Orders are generally prepared within a few business

days. Delivery times depend on your destination and the

shipping service selected at checkout.

How can I track my order?

Once your order has shipped, you'll receive a

confirmation email with tracking information whenever

tracking is available.

Can I change or cancel my order?

If you need to make a change or cancel an order, please

contact me as soon as possible. Once an order has been

prepared or shipped, changes may no longer be possible.

Do you accept returns or exchanges?

Because each item is handmade in small batches, all

return and exchange requests are handled according to

the shop's return policy. Please contact me if there's

an issue with your order.

What if my order arrives damaged?

Oh no! Please email me with your order number and clear

photos of the damaged item and packaging within 48

hours of delivery so I can help resolve the issue.

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Care & maintenance

How should I take care of my ceramic charms?

Treat your ceramic pieces with care. Although they are

fired and durable for everyday use, they can break if

dropped or handled roughly. Avoid hard impacts and

store them safely when not in use.

Can I wash my Star Bag in the washing machine?

Yes! Star Bags are made from 100% cotton and can be

machine washed. For best results, use a gentle cycle

and follow the care label instructions

How do I keep my jewelry looking its best?

All the charms are waterproof and they don't tarnish.

The hardware pieces attached to them is mostly

stainless steel, so safe for the skin.

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Markets, events & collaborations

Can I find Ciao Amore Studio in person?

Yes! I regularly participate in markets and pop-ups

around NYC. Follow me on Instagram or check the Events

page to find out where I'll be next.

Do you offer workshops or private events?

I'm always exploring creative gatherings and workshop

ideas. For collaborations, private events, or creative

projects, feel free to get in touch!

Do you offer wholesale?

Not really, I don't offer wholesale products but I do

consider big custoized orders. Please contact me with

your shop details and the products you're interested

in.

Can I collaborate with Ciao Amore Studio?

Absolutely! I'm always happy to hear about creative

collaborations, market opportunities, and projects that

feel like a good match.

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Copyright & Intellectual Property

Are Ciao Amore Studio designs copyrighted?

Yes! All original designs, artwork, photographs,

product concepts, and creative content by Ciao Amore

Studio are protected by copyright. All rights are

reserved.

Can I reproduce or copy your designs?

No. Reproducing, copying, distributing, or creating

derivative works from Ciao Amore Studio's original

designs without prior written permission is prohibited.

Can I use your product photos for my own business

or social media?

Product photographs and visual content are the

intellectual property of Ciao Amore Studio. They may

not be used, reproduced, or published for commercial

purposes without written permission.

Can I sell products inspired by your designs?

You are welcome to appreciate and be inspired by

handmade art, but directly copying or reproducing

original Ciao Amore Studio designs for commercial

purposes is not permitted.